Certified Scrum Product Owner® · CSPO®
Stop managing the backlog.
Start owning the product.
Product Ownership isn't about writing tickets, accepting stories or keeping developers busy.
It's about understanding people, discovering what creates value, making difficult choices and deciding what should be built — and why.
Product ForgeA practical extension of your CSPO workshop.

CSPO®
CSPO + PRODUCT FORGE
Product thinking.
A place to practice it.
Take the decisions you learn to make in CSPO directly into Product Forge: a workspace for modern Product Ownership.
Start with people.
Understand customer needs and shape a meaningful Product Goal. Make assumptions visible before you invest.
Order for value.
Develop and refine Product Backlog Items. Bring thoughtful suggestions to Sprint Planning so the team can discuss what matters.
Inspect the result.
Define quality with a product-level Definition of Done. Use customer evidence and empirical product metrics to judge outcomes.
A Product Owner isn't the team's order taker.
Your job isn't to keep the backlog full.
Your job is to maximize the value of the product resulting from the work of the Scrum Team.
That means understanding customers, stakeholders, evidence, tradeoffs and outcomes — then making decisions.
So that's what we teach.
Learn to make better product decisions.
CSPO should leave you better prepared to decide what deserves investment — not merely better at organizing work.
Understand Value
Learn to distinguish product outcomes from activity and output — and focus decisions on creating meaningful value.
Make Better Decisions
Use evidence, goals, customer understanding and tradeoffs to decide what matters now — and what doesn't.
Manage Stakeholders
Work with competing needs and perspectives without turning the Product Backlog into a stakeholder wish list.
Build a Product Goal
Give the Scrum Team a meaningful destination instead of simply supplying an endless stream of disconnected requests.
Use the Product Backlog
Treat Product Backlog Items as requests for value — not miniature project plans or task assignments.
Inspect & Adapt
Use empirical evidence to change direction when reality tells you the original idea wasn't right.
Somebody has to decide what matters.
That's the Product Owner.
Keep developers busy.
Write tickets. Groom stories. Collect requirements. Attend meetings. Prioritize whatever stakeholders asked for most recently.
Maximize value.
Understand the problem. Establish a direction. Test assumptions. Evaluate evidence. Make tradeoffs. Decide what deserves the team's attention.
Anyone responsible for deciding what gets built and why.
You don't need “Product Owner” in your title to benefit from product thinking.
- Current and aspiring Product Owners
- Product managers
- Business analysts
- Entrepreneurs and founders
- Product and business leaders
- Stakeholders working closely with Scrum Teams
- Anyone responsible for product decisions
Best for:
Product Owners, product managers, business analysts, entrepreneurs, leaders and anyone responsible for deciding what gets built and why.
Product thinking requires thinking.
Fearless CSPO is built around active learning, product decisions, collaboration, discussion, experimentation and practice.
Live instruction
Work in real time with an experienced trainer and other participants.
Small classes
Fearless workshops are capped at 24 so you actually participate.
Real product decisions
Practice making choices instead of simply memorizing terminology.
Stakeholder thinking
Explore how competing perspectives inform — but don't dictate — product decisions.
Empiricism over prediction
Learn to make decisions using what you know now and adapt as evidence changes.
Value over work
Stop measuring success by how much gets done. Start asking whether what you built mattered.
Stop managing work.
Start maximizing value.
Learn how Product Owners understand customers, work with stakeholders, manage a Product Backlog and make better product decisions.
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